We are looking for a key person that will play a very important role in our company, who have meticulous attention to detail, are well organised and able to work to very strict deadlines.

A candidate will be working closely with various departments, and will be involved in the early life of a project with the opportunity to continue working alongside until finalisation.

We are looking for a support manager to join our Patents Department, in Amman, Jordan, as a member of a highly skilled team with flat hierarchies and creative environment, with a lot of experience makes it a great place to work at. If you love diversity and willing to add a new knowledge to your checklist, professionally, you are in the right place!

Title: Patents Operations Officer
Location: Amman – Jordan
Working Days: Saturday – Thursday
Working Hours: 8:00-8:30am TO 5:00-5:30pm
Term: 1 year contract, renewable every year
Contract Type: Full time
Start Date: Immediately
Notes: We have a “test-period” policy of 4 days where candidates will have the opportunity to get familiar with our firm and gain basic practical knowledge about our core practice. During this period, candidates will receive theoretical and practical training about our daily operations in general and about their job tasks in specific. Upon successful completion and consent between both parties, a 1 year contract will be signed, renewable every year.

Your tasks will include formal administration in connection with the submission, processing, and management of patents as per the below:

• Diary management;
• Maintaining filing systems;
• Diarising important case dates;
• Time recording;
• Maintaining inhouse databases;
• Receiving clients’ instructions to submit patent applications;
• Inserting clients’ patents details in our in-house system;
• Submission of patent applications in various countries according to the client’s instructions;
• Monitoring and keeping track of deadlines;
• Formal work and submission of patents applications;
• Following up and corresponding with various bodies, including but not limited to associates, agents, and governmental departments;
• Updating clients with their portfolio status;
• Management and archiving of files;
• Replying to communications received from clients regarding their portfolios via mail, email, and phone, and
• Dealing with our in-house system to send reports and statistics to clients.

• A subject-related educational qualification no less than a Bachelor degree, the subject can be business administration, management, business and IT, or anything that falls within this category;
• Excellent command of spoken and written English language;
• Formal communication skills, and the ability to write and compose formal letters which will be a daily process to communicate with various bodies;
• Knowledge of modern information technology and online services;
• Ability to use the available technological resource (e.g. internet, computers, softwares) to extract information;
• Excellent usage of a computer and its operating system (i.e. Microsoft Windows) along with other office applications (e.g. Microsoft Office);
• Ability to coordinate with various entities at the same time;
• Ability to manage and maintain several portfolios for various clients at the same time, and
• Good team player, honest, and willing to be cooperative with fellow colleagues.

Our firm was established in 1985 and has more than 25 years of experience in the IP field. Throughout the years, our firm has witnessed fast and out-of-the limit growth; this boom can be attributed to the distinctive quality of our services.

We provide full spectrum of IP services; not only protection of trademarks and patents, but also copyrights, industrial designs, domain names and many other related matters in Jordan, the Middle East, Asia, and all over the world.

NJQ & Associates’ headquarter is located in Amman, Jordan, and is represented in more than 20 countries worldwide through its branch offices.

We offer a permanent employment opportunity in a modern workplace, a pleasant working atmosphere in a dynamic team in an international environment and an interesting, challenging and responsible job in all areas of intellectual property law.

As our values emphasize, at NJQ & Associates, excellence and quality really matter to us. We spend our utmost efforts to make our outcome worthwhile and elegant. So we invest in our people to achieve this goal and we expect nothing but the best of what you can provide.

We embrace different backgrounds, personalities, and skill levels. We treat everyone as equals – with respect and care – because we think that the brain is like a parachute, it only functions when it is open.