We Love Serving Our Customers
We think it is an honor and a privilege to serve our wonderful customers. We go out of our way to deliver insanely over-the-top customer service, spending extra time and effort to really fulfill their requirements.
Through our expertise, professionalism, collaboration and communication, we want to add a bit of delight to our customers’ experience with NJQ.
We invest in the “outcomes”
At NJQ & Associates, excellence and quality really matter to us. We spend our utmost efforts to make our outcome worthwhile and elegant.
One for All, and All for One
To get things done it is important that all parts of the organisation are working to the same goals. NJQ & Associates have the breadth of experience to take a wide commercial perspective and ensure joined up thinking.
We Charge you for Adding Value – Not for Keeping us Busy
NJQ & Associates treat your budget as if it was our own. We believe that we are partners, so we invest in our people but we keep other costs to a minimum to ensure we provide value.
Best Practice Does Not Always Make Perfect
We know what best practice looks like, however, the unique circumstances and culture of your organisation determines the proposals we recommend. We take a grounded and realistic approach to your business challenges and use best practice as a reference, not an answer.
Seeing the Wood for the Trees
Yes, we love to get in to the detail, as this is often where the crux of the problem is found. However, our methodology also forces us to rise above the detail and keep focused on the priorities.