Job Description

The Quotation Specialist will be responsible for working with the marketing team and managers. This position will be directly responsible for pricing implementation, generating competitive analyses and strengthening overall service margin and lead day-to-day operations of the Quotations section.

This position is also responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company services as well as team members.

The main role includes providing quotations to customers by utilizing sales and technical knowledge for the preparation of quotation packages.

Title: Customer Quotation Specialist
Location: Amman – Jordan
Working Days: Saturday – Thursday
Working Hours: 8:00-8:30am TO 5:00-5:30pm
Term: 1 year contract, renewable every year
Contract Type: Full time
Start Date: Immediately
Notes: We have a “test-period” policy of 4 days where candidates will have the opportunity to get familiar with our firm and gain basic practical knowledge about our core practice. During this period, candidates will receive theoretical and practical training about our daily operations in general and about their job tasks in specific. Upon successful completion and consent between both parties, a 1 year contract will be signed, renewable every year.

Your Tasks

  • Receiving clients’ instructions to render our services;
  • Following up and corresponding with various bodies, including but not limited to associates, agents, and governmental departments;
  • Providing specialist quoting services to the branch and end user customers;
  • To provide a central point of contact to engage with supporting departments/suppliers as necessary;
  • To create quotes at agreed margins;
  • Dealing with our in-house system to send reports and statistics to clients;
  • Ensure work is delivered to agreed service level;
  • Obtain and maintain current information on agents ongoing pricing structures;
  • Administer orders with special instructions and documentation requirements;
  • Expedite project orders and prepare required client reports;
  • Communicate with all departments involved in completing quotations;
  • Purchase or coordinate with purchasing the entering of project related purchase orders, and
  • Perform other related duties as requested by supervisor or manager.

Required Skills

  • A subject-related educational qualification no less than a Bachelor degree, the subject can be business administration, management, business and IT, or anything that falls within this category;
  • Excellent command of spoken and written English language;
  • Formal communication skills, and the ability to write and compose formal letters which will be a daily process to communicate with various bodies;
  • Knowledge of modern information technology and online services;
    Ability to use the available technological resource (e.g. internet, computers, softwares) to extract information;
  • Excellent usage of a computer and its operating system (i.e. Microsoft Windows) along with other office applications (e.g. Microsoft Office);
  • Ability to coordinate with various entities at the same time;
  • Ability to effectively establish rapport, present information and respond to questions from managers, and clients;
  • Ability to solve practical problems and deal with a variety of concrete variables;
  • Ability to manage and maintain several portfolios for various clients at the same time, and
  • Good team player, honest, and willing to be cooperative with fellow colleagues.

About Us

Our firm was established in 1985 and has more than 25 years of experience in the IP field. Throughout the years, our firm has witnessed fast and out-of-the limit growth; this boom can be attributed to the distinctive quality of our services.

We provide full spectrum of IP services; not only protection of trademarks and patents, but also copyrights, industrial designs, domain names and many other related matters in Jordan, the Middle East, Asia, and all over the world.

NJQ & Associates’ headquarter is located in Amman, Jordan, and is represented in more than 20 countries worldwide through its branch offices.

Our Environment

We offer a permanent employment opportunity in a modern workplace, a pleasant working atmosphere in a dynamic team in an international environment and an interesting, challenging and responsible job in all areas of intellectual property law.

As our values emphasize, at NJQ & Associates, excellence and quality really matter to us. We spend our utmost efforts to make our outcome worthwhile and elegant. So we invest in our people to achieve this goal and we expect nothing but the best of what you can provide.

We embrace different backgrounds, personalities, and skill levels. We treat everyone as equals – with respect and care – because we think that the brain is like a parachute, it only functions when it is open.